Contracts by Commodity
Collegiate Travel Planners (CTP)
| Procurement Agent: | Liz Lunaburg* |
|---|---|
| Product: | Travel Agency |
| Contract Number: | SCN-1007019 |
| Address: | 613 NW Loop 410, STE 400 San Antonio, TX 78216 |
| Website: | www.ctp-travel.com |
| Representative: | Collegiate Travel Planners (CTP) |
| Email: | isutravel@ctptravelservices.com |
| Type of Contract: | Joint Regents Contract |
| Term of Contract: | 04/23/24 - 07/31/27 |
Contract Description:
Iowa State University has a contract with CTP for booking flights (domestic and international), hotel, and rail travel for Iowa State business through the Concur platform.
How to do Business with Supplier:
Signing up for Concur (first time users) : https://www.concursolutions.com/registration/register_form.asp?regcode=IASTATE1858. A request for approval will be sent, and once approved, traveler can fill out personal profile.
Booking process
- Sign into Concur profile at concursolutions.com with username/email address and with password (NOT through CTM Portal).
- Front page will allow for flight search and will bring results with the lowest fares meeting the search terms first. Travelers can designate travel arrangers to book travel for them within personal profile.
- To book with an agent offline, email isutravel@ctptravelservices.com.
- To book flights for groups of 10 persons or more, please email groups@ctptravelservices.com
How-to Videos
Fees
Bookings made through CTP via the Concur Online Platform will be charged a $5 agent fee. Reservations may be made directly with a CTP travel agent by calling 855-261-7787 or emailing isutravel@ctptravelservices.com during business hours and will incur a $28 agent fee for domestic travel, or a $30 agent fee for international travel.
After hours emergency support is available from CTP by calling 800-823-9917, but will incur an additional $25 after-hours fee (should only be used after 6pm and before 7am, all other emergency support should be requested via 855-261-7787).
For further assistance, please contact the agent listed above.
Please note turnaround time for emails can take 24 - 48 hours.